Buyer T&Cs
Aporiya Buyer Terms and Conditions
Effective Date: 5 February 2025
Welcome to Aporiya, a trusted platform for buying pre-loved luxury fashion items based in England. By using www.aporiya.com as a buyer, you agree to the following Terms and Conditions. These are designed to ensure a smooth and secure experience while shopping with us. Please read them carefully before proceeding with any purchase.
Effective Date: 5 February 2025
Welcome to Aporiya, a trusted platform for buying pre-loved luxury fashion items based in England. By using www.aporiya.com as a buyer, you agree to the following Terms and Conditions. These are designed to ensure a smooth and secure experience while shopping with us. Please read them carefully before proceeding with any purchase.
1. Introduction
Aporiya is an e-commerce platform that specialises in the sale of authenticated pre-loved luxury fashion items. By making a purchase through our website, you accept and agree to abide by these Terms and Conditions.
Aporiya is an e-commerce platform that specialises in the sale of authenticated pre-loved luxury fashion items. By making a purchase through our website, you accept and agree to abide by these Terms and Conditions.
2. Eligibility to Purchase
You must be at least 18 years old to purchase items on Aporiya.
By placing an order, you confirm that all information provided is accurate and that you are legally capable of entering into binding contracts.
3. Account Creation
To complete a purchase, you must create an account on Aporiya. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Aporiya reserves the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent activities.
4. Product Authenticity
Aporiya guarantees the authenticity of all items sold on our platform. We are committed to providing buyers with genuine, high-quality luxury fashion items.
Authentication Process: Every item is thoroughly inspected and authenticated by a team of experts before it is listed for sale.
Disputes Over Authenticity: In the unlikely event that you believe an item is counterfeit, you must notify us within 48 hours of receiving the product. Aporiya will investigate and provide a resolution.
5. Item Condition
All items sold on Aporiya are pre-loved. While every item is carefully inspected for quality, buyers acknowledge that these items may show signs of wear.
Condition Descriptions: Each item listing will include descriptions and photographs to accurately represent the condition of the product. If you have any questions or require more details please reach out to customercare@aporiya.com.
Understanding Wear: As a buyer, you agree to accept any visible or described wear and tear associated with the pre-loved nature of the item.
6. Pricing and Payments
Currency: All prices are listed in GBP (£).
Price Changes: Prices are subject to change at any time without notice. However, once an order is placed, the price agreed upon at checkout will be honoured.
Payment Methods: Payments are securely processed through our third-party payment gateway. Aporiya does not store any payment card details. Accepted payment methods may include credit/debit cards and other secure online payment systems.
7. Buyer Fees
Commission: Buyers do not pay a direct commission fee on purchases. The final price shown at checkout includes all applicable fees, but buyers should be aware that additional shipping charges or import taxes may apply.
Shipping Costs: Shipping costs are calculated based on the buyer’s location and the weight of the item and will be clearly stated at checkout.
8. Order Process
Once you place an order, Aporiya follows these steps:
Order Confirmation: You will receive an email confirming your order details.
Seller Shipment to Aporiya: The seller will ship the item to Aporiya for final authentication if not already completed.
Final Authentication: Aporiya re-authenticates items before shipping them to the buyer.
Shipping to Buyer: Once authenticated, the item will be shipped to you with tracking information.
9. Shipping and Delivery
Shipping Partners: Aporiya partners with reliable shipping providers to deliver your purchased items.
Delivery Times: Delivery times may vary depending on your location, and estimated times will be provided at checkout.
International Buyers: For international orders, buyers are responsible for any additional customs duties or taxes applicable in their country of residence.
10. Returns and Refunds
Aporiya follows a No Returns policy unless the item you receive is not as described or is proven to be counterfeit.
Requesting a Refund: If you believe the item does not match its description or is counterfeit, you must notify us within 48 hours of receiving the item.
Return Process: Aporiya will provide instructions on how to return the item. Once the item is returned and inspected, a refund will be issued if the claim is validated.
Refunds: Refunds will be processed through the original payment method and may take up to 10 business days to appear in your account, depending on your financial institution.
11. Buyer’s Responsibilities
Accurate Information: Buyers are responsible for providing accurate shipping and contact information.
Customs Duties and Import Taxes: For international purchases, buyers are responsible for paying any customs duties or import taxes that may apply when the item arrives in their country.
12. Liability
Item Descriptions: Aporiya is not responsible for slight discrepancies in colour or appearance that may arise due to lighting or monitor settings.
Loss or Damage: Aporiya is not liable for any loss, damage, or delay during shipment, except where covered by insurance.
Maximum Liability: Our liability to buyers is limited to the total value of the item purchased. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our platform.
13. Intellectual Property
All content on the Aporiya website, including but not limited to text, images, logos, and designs, is the intellectual property of Aporiya or its licensors. Unauthorised use, reproduction, or distribution of this content is strictly prohibited.
14. Termination
Aporiya reserves the right to terminate or suspend your account and access to the platform if you breach these Terms and Conditions or engage in fraudulent activities.
15. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms, or your use of the platform will be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Information
If you have any questions or concerns regarding these Buyer Terms and Conditions, please contact us at:
- Email: customercare@aporiya.com
By purchasing from Aporiya, you acknowledge that you have read, understood, and agreed to these Buyer Terms and Conditions.